We'll Prepare Your Healthcare Organizations for Excellence

Our team includes 7 nurses, physicians, healthcare administrators, and therapists who have successfully prepared hospitals, clinics, free-standing ambulatory surgery centers, and medical tourism facilitator organizations for initial and re-accreditation or certification with a number of recognized accrediting and certifying bodies.  We hold a 100% success rate in 15 countries.

Please call on us to help you prepare for success with international quality and safety accreditation for your healthcare organization, regional health tourism cluster or medical tourism company.

healthcare accreditation preparation specialists

Choose the accreditation and certification programs you believe are important - to you and your patients

  • AABB (Stem cell banks / laboratories)
  • Accreditation Canada / Accreditation Canada International
  • American Osteopathic Association (AOA)
  • COFEPRIS (Mexico)
  • COHSASA (South Africa and Sub Saharan)
  • Commission on Accreditation of Rehabilitation Facilities 
  • DNV-GL
  • The Haute Autorité de Santé (HAS) (France)
  • Hospital Accreditation of Thailand
  • ICONTEC (Colombia)
  • ISMP - Medication Error Reduction Programs
  • ISO 9001:2015
  • ISO 14001
  • Joint Commission (USA)
  • Joint Commission International
  • MSQH (Malaysia)
  • National Committee for Quality Assurance (NCQA)
  • Planetree / Planetree International
  • QHA Trent (UK & International)
  • U.S. Medicare Certification
  • and others


Strategic Plan: a document that describes the key objectives and supporting actions for your organization's future activities.

Does your organization have a strategic plan?

  • No documented plan
  • Annual Business Plan documented
  • Multiple-Year Strategic Plan documented

Management Reporting: the system top management use to review the overall performance of your organization.

Does your organization regularly reviewing its performance by internal or external review?

  • No regular management reports
  • Regular reports, mostly operational indicators
  • Regular reports, clearly aligned to the strategic plan

Customer Perception: a structured process to collect feedback from customers to gauge their level of satisfaction with your products and services.

Does your organization collect feedback from customers?

  • No survey in place
  • Have conducted at least 1 survey
  • Have conducted at least 3 surveys and corrective action plans and measurable improvement plans are developed from results and indicators

Employee Perception: a structured process to collect feedback from employee to gauge their level of satisfaction and / or engagement.

Does your organization collect feedback from employees?

  • No survey in place
  • Have conducted at least 1 survey
  • Have conducted at least 3 surveys

Process Management: the processes required to deliver your strategic goals have been defined & documented.

Does your organization have its quality, safety and business processes documented?

  • No process documentation
  • Operational processes documented
  • Strategic processes documented

Sustainability: the policies you have developed to ensure the future sustainability of your organization's business model.

Does your organization have sustainability policies in place?

  • No policy in place
  • Policy defined & implemented
  • Regular external report produced

Training Options

If you have a group of people in one or more departments to be trained, we will deliver any of our training courses at your premises or our training centers, worldwide. This training formula is increasingly popular for several reasons:

  • You can determine the structure and objectives of the training in cooperation with the lead Faculty member to ensure that the course includes your organization's specific tools and methodologies or company specific examples or client agreements and contracts. We custom tailor the training to your specific needs.
  • Confidentiality: employees can discuss openly in the knowledge that competitors are not present
  • Greater flexibility on dates. In addition, timing and the agenda can be adapted to your needs.
  • Cost savings on course delivery can be up to 50% per person
  • Travel arrangements for your group can be arranged by our travel department without additional costs or surcharges enabling you to take advantage of our corporate travel agency's high-volume discounts of 10-60%.

Accreditation and certification programs vary.  We help you determine which accreditation program is right for you based on your business objectives.

What our clients have said...

"Mercury Advisory Group's HAPS team experts restored our faith in the value of hiring outside expertise."

"Despite several challenges from our side, the experts of Mercury Advisory Group HAPS team delivered as promised. They brought knowledgeable trainers to provide lectures, interactive practicums and mentoring. ...We would call on them again for re-certification preparation without hesitation."

"The experts of Mercury Advisory Group's HAPS team met our needs and exceeded our expectations. We are extremely pleased with the results."

"This was not our first consultant engagement. With Mercury Advisory Group's HAPS team, we got so much more than we expected."